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Security Systems in New Brunswick
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In New Brunswick?

A residential security package should protect your home. But what occurs in the event your home security alarms go off in New Brunswick? What actions should you take to be certain you and your family are taken care of?

The most important first step is to avoid panicking. Remember that your 24/7 monitoring experts are always standing by to assist. Then follow these steps to be ready for any urgent situation.

Our Dedicated Representatives Are There For You

A 24-hour monitoring agent is alerted in an instant when your New Brunswick home security alarms go off. When a representative is alerted, they will call you without delay to ascertain what caused your home’s defense. Your protection devices can trip for several different reasons, including:

  • Criminal activity

  • Smoke

  • Flood

  • Accidentally setting off alarm

In cases where a device was set off by accident—like not remembering that the motion sensors are turned on when you open a window— a representative will contact you and find out if you need help. Provide your proper code, and they can deactivate the alarm.

In a true emergency, your representative will send out first responders, including firefighters, EMS, and law enforcement, to your residence. They will even act as the point of contact in the event you aren't at home. Your dedicated monitoring staff can also apprise emergency services on which security device was triggered, helping them prepare for what could be a dangerous situation. The monitoring expert will maintain a connection with you to keep you in control and let you know what you should do.

Recommended Steps if Your Alarm Goes Off In New Brunswick

Being awoken in the dead of night to a security warning going off can be incredibly scary—even moreso if you aren’t clear as to why it’s happening. The most beneficial thing to do is stay as calm as possible and take the following actions:

  • Before anything else, find a safe location. Round up your family and pets as quickly as possible and proceed to a secure room within your residence or exit as quickly as possible. It's typical to have an urge to feel like you need to deal with the problem by yourself, but this is not the best course of action. As an alternative, concentrate on attempting to keep yourself and your family safe and let the professionals handle the problem.

  • Second, utilize your mobile security application to stay in communication with your monitoring agent. They'll dispatch responders who will be on their way to your residence within minutes.

  • Finally, keep in constant communication with your monitoring team and emergency professionals. You can get connected, so everyone is speaking on the same line. Or, if it’s not possible to get a direct call to emergency services, get updates by text message. Even in false alarm situations, it's wise to maintain communications with all teams so you know what to do should a legitimate crisis happen.

Be Prepared For All Security Risks in New Brunswick with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring your family and your home are secured. With 24/7 monitoring, smart locking systems, and a range of sensors, your home will turn into the secure environment you’ve always wanted. Create your ideal home security solution by filling out the form below or call (732) 307-3755 to get started.

Receive A Free Quote For Your New Brunswick Home Security System
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